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lowoverallandinsomeplacesisextremelyunder-developed.Manypeopleareputoffatthefirsthurdleorleavedirectpaymentsifhelptounravelorresolveproblemsisnotathand.WhilstitisstillearlydaysforauthoritiesandindividualswhohaveanIndividualBudgettherearesomeimportantearlylessonsaboutwhathelpswhatgetsinthewayandwhatmatterstoolderpeopleintakingcontroloftheresourcesthatrelatetoyoursupport.Thevoicesandactiveengagementofolderpeoplearestillveryquietandsomeolderpeopleareverymarginalisede.g.olderpeoplewithmentalhealthdifficultiesolderpeoplewholiveincarehomesolderpeoplefromblackandminorityethniccommunities.Personcentredthinkingandselfdirectedsupportofferadifferentapproachtothinkingnotonlyaboutservicesbutalsoaboutolderpeopleandageingmorewidely.Inthisbookweintroduceeightpersoncentredthinkingtoolsandshareolderpeoplesstoriesandexamplesofhowthesetoolsareused.Attheendofeachsectionwesuggestwherethesetoolscouldbeused.Webeginthisbookwithasummaryofwhatwearelearningaboutself-directedsupportandolderpeopleandthenintroduceeachofthepersoncentredthinkingtools.TheseareAkeyaspectofpersoncentredpracticeisAppreciationandhavingafocusonwhatwelikeandadmireaboutpeople.Arelationshipmaporcircleisagoodwayofidentifyingandcapturingwhoisimportanttoanolderpersontoensurethatthereisatleastonepersonandtoactivelyseektowidentheconnectionsandrelationshipsthatsomeonehas.Thefundamentalpersoncentredthinkingskillistobeabletoseparatewhatisimportanttosomeonefromwhatisimportantforthem.AppreciationsRelationshipsWhatsimportanttoandforpeoplepersoncentredplanningwitholderpeople